Rock: A big issue is that we do not process information from people who are not in our “in group”-people whom we classify as different from us. SHRM India: How can the use of neuroscience enable us to create collective wisdom in groups and overcome groupthink at work? We need to learn about, and then respect, our limitations if we want to get the best out of our brains. For example, if you respect that your attention is limited, that you can only do maybe five to 10 hours of amazing work a week-for example, mostly Monday to Wednesday in the mornings-then perhaps you can start to choose what you do in those times. We cannot necessarily overcome these limitations, but the more we understand them, the more we can work around them. We cannot make complex decisions for hours, we cannot process large volumes of information, and it is hard to see the world through other people’s eyes. Yet we also have a surprising number of constraints in common. Rock: We are all very unique no two brains are alike. Do we have some common constraints in how we can use the brain? How can we overcome these constraints? SHRM India: We all like to believe we are unique. It turns out that understanding the brain itself can significantly improve these kinds of processes.
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So, while we do not need to be taught how to think, we can definitely improve how we process complexity and how we innovate and how we share ideas with others. That is because the region of our brain needed for this kind of activity is small, energy-intensive and tires easily. However, we have a surprisingly small capacity to deal with new tasks, to process complexity or to innovate-literally, to think differently. Rock: We have tremendously powerful brains for doing the same task repeatedly or for undertaking physical tasks. SHRM India: Do people need to be taught how to think? In an interview with Jyoti Singh Visvanath, managing editor at SHRM India, Rock explained how neuroscience is helping us understand and optimize the brain at work. Leadership and organizational effectiveness expert David Rock, Ph.D., is the director of the NeuroLeadership Institute, a global initiative that brings together neuroscientists and leadership experts to build a new science for leadership development.
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